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Client Service Associate

Guidepoint LogoGuidepoint


Date Posted

16 Feb, 2022

Work Location

Tokyo, Japan

Salary Offered

JPY18000 — JPY26000 monthly

Job Type

Full Time

Experience Required

1+ years

Remote Work

Not Allowed

Stock Options

No

Vacancies

1 available


About Guidepoint:

Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events, and proprietary data insights products, helps professionals gain a comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms, and Fortune-ranked public companies. For more information, visit www.guidepoint.com.

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As an Associate on the Client Service team, you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You'll Do:

  • Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
  • Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
  • Screen experts for their suitability for a specific client project and create professional profiles for client consideration
  • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

What You Have:

  • Bachelor’s degree and graduating in 2022/ 2023
  • High-level fluency in Japanese and English
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Effective time management and organizational skills
  • Demonstrated ability to work both individually and as part of a team
  • Ability to work in a fast-paced entrepreneurial environment

What We Have:

  • The amazing office that is centrally located
  • Informal work environment
  • Entrepreneurial, diverse, international culture​
  • Flexible work arrangement

To find out more about Guidepoint and our Tokyo team, you can join our online information session to get more details - https://www.guidepoint.com/guidepoint-virtual-information-session/.

About Guidepoint

Guidepoint Logo

The Experts at Finding Expertise

Company Size: 501 - 1000 People
Year Founded: 2003
Country: United States

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